| Introduction
Constant innovation combined with fast, effective implementation is the key to competitive advantage. The management of change should be a core competence for every business. Yet it is surprising how few organizations understand what it takes to successfully manage change. The tell-tale signs are easy to spot:
- A haphazard proliferation of change initiatives.
- Duplication between initiatives
- Projects happening in the wrong order.
- Individuals torn between implementing change and ‘business as usual’.
- Resistance to the changes (either covert or overt).
The result is frustration, poor morale, increased employee turnover and absenteeism, and a failure to deliver the envisaged bottom line improvements, (see figure 1). Yet it need not be like this. In this article I want to describe the framework you can put in place to ensure the success of your change program.
“There is nothing more difficult to plan, more doubtful of success, nor more dangerous to manage than the creation of a new order of things …”
Niccolo Macchiavelli, ‘The Prince’
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Managing Yourself - Managing People - Managing Change Managing Projects - Managing Information - Managing strategy - Managing e-Business - Managing Customers - Managing Money - Managing Personnel
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