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Author:
David Illingworth
- How to prepare and set up the seven workshops.
- How to focus on success during the running of the seven workshops.
- How to successfully finish a workshop and write action plans.
This preliminary module is essential reading and preparation prior to running a successful program of seven training courses. It gives practical and general guidance on preparing, running and completing any of the seven workshops within the ‘Seven steps to quality service’ program.
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(34 votes)