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Author:
David Illingworth
- How to identify the characteristics of good packaging
- How to improve your team’s workplace from a customer’s point of view
- How to improve your organization’s packaging
Step five in this series of seven training courses, engages participants in understanding that the ‘service package’ on offer to customers has many facets. This session, focused on ‘improving our packing’, leads to practical action plans for making a difference. Step five contains a leader’s guide and a participant’s workbook.
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(67 votes)