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Author:
David Illingworth
- How to set team goals for achievement and improvement
- How to set individual goals for achievement and improvement
- How to develop an improvement plan for your organization
Step seven in this series of seven training courses, engages participants in understanding that the ‘service package’ on offer to customers has many facets. This session, focused on ‘building on success’ leads to practical action plans for making a difference. Step seven contains a leader’s guide and a participant’s workbook.
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(43 votes)